Warranty policy

[ Warranty Policy ]
Your hearing aids are covered by a 1-year limited warranty against defects in materials and workmanship from the date of delivery. If a manufacturing defect is confirmed upon inspection, we will repair or replace your device at no cost.

The warranty does not cover:

    Physical damage

    Water exposure

    Wax buildup or poor maintenance

   Unauthorized modifications

To repair or replace items not covered under warranty, replacement fees will apply.

Regular maintenance (e.g., replacing domes, wax guards) is essential. Improper care may void your warranty.

For service or warranty support, contact our team at sales@earsmate.com